To assign an existing Group Manager to a group or subgroup:
Group settings enables you to set group and subgroup parameters for use of GoToMyPC Corporate by members of the group or subgroup.
Group and subgroup settings that can be configured include:
Managers: Assign a group manager to manage the users in this group
PC Limit: Set the limit of PCs a group or subgroup may enable.
Features: Enable specific GoToMyPC Corporate features for users.
Account Password: Set requirements for Web-site passwords.
Host Access Code: Establish requirements for host PC Access Code.
Extended Authentication: Establish secondary authentication requirements.
Hours of Access: Determine hours when GoToMyPC Corporate may be used.
Host and Client Authorization: Set requirements for host PC and client PC pre-authorization.
Note: Settings for Features, host and client Authorization and Authentication Method can also be set at the user level. User-level settings override group and subgroup settings.
This section enables you to assign an existing Group Manager to a group or subgroup of users.
To assign an existing Group Manager to a group or subgroup:
1. Click the Manage Groups link in the left navigation bar.
2. For groups: Click the name of the group.
For subgroups: Click on the arrow to the left of the group to view its subgroups, then click the name of the subgroup.
3. On the Group Administration page in the Group Settings section, click the link for Managers.
4. On the Managers page, select the Group Manager’s name.
5. Click Save Settings.
This section enables top-level administrators to set the limit of host PCs a group or subgroup may enable. Setting a group PC Limit prohibits users within that group from adding more PCs than the maximum set for the group.
To set the limit of host PCs a group or subgroup may enable:
1. Click the Manage Groups link in the left navigation menu.
2. For groups: Click the name of the group.
For subgroups: Click the arrow to the left of the group to view its subgroups, then click the name of the subgroup.
3. On the Group Administration page in the Group Settings section, click the link for PC Limit.
4. On the PC Limit page, set the limit of host PCs the group or subgroup may enable.
5. Click Save Settings.
Note: Only top-level administrators can set the PC Limit for groups and subgroups. Group managers will be able to view the PC Limit but will not be able to modify it. Leaving the PC Limit field blank allows users within the group to add unlimited PCs up to the plan maximum.
This section enables you to set group and subgroup access rights to various GoToMyPC Corporate features. Feature-access options include: Maximum PCs per User, Remember Me, Signature Protocol (if enabled by your Account Representative. See configuration notes section on Signature Protocol), Viewer Security Time-Out (max is 9,999 minutes; default is 15 minutes), Allow User to Reduce Maximum, Default Color Quality, Sound, Remote Printing, Desktop Shortcut, File Transfer, Whiteboard, Guest Invite, Chat, Shared Clipboard, Lock upon Disconnect, Screen Blanking, Keyboard/Mouse Locking and Access Activity Log, and In Session Reboot (available only on Shared Access accounts).
To configure feature-access
rights for a group or subgroup:
Click the Manage Groups link in the left navigation bar.
For groups: Click the name of the group.
For subgroups: Click on the arrow to the left of the group to view its subgroups, then click the name of the subgroup.
On the Group Administration page in the Group Settings section, click the link for Features.
On the Features page, select or deselect the features you want to configure.
Click Save Settings.
Note: When creating new groups, the new groups will inherit the rights from the company (top-level domain). Changing rights for a group will reset the rights for all group users. When creating new subgroups, the new subgroups will inherit rights from the group. Changing rights for a subgroup will reset the rights for all subgroup users. Moving the users of a subgroup to another group will reset the rights to those of the new group.
The account password section enables you to set parameters for Account Password Expiration, Password Reuse and action to take upon Failed Account Password Authentication.
To
set account password requirements for a group or subgroup:
Click the Manage Groups link in the left navigation bar.
For groups: Click the name of the group.
For subgroups: Click on the arrow to the left of the group to view its subgroups, then click the name of the subgroup.
On the Group Administration page in the Group Settings section, click the link for Account Password.
On the Account Password page, select or deselect the settings you want to establish.
Click Save Settings.
Note: When creating new groups, the new groups will inherit the rights from the company (top-level domain). Changing rights for a group will reset the rights for all group users. When creating new subgroups, the new subgroups will inherit rights from the group. Changing rights for a subgroup will reset the rights for all subgroup users. Moving the users of a subgroup to another group will reset the rights to those of the new group.
This section enables you to set parameters for Access Code Expiration, Access Code Reuse and action to take upon Failed Access Code Authentication.
To
set Host access requirements for a group or subgroup:
Click the Manage Groups link in the left navigation bar.
For groups: Click the name of the group.
For subgroups: Click on the arrow to the left of the group to view its subgroups, then click the name of the subgroup.
On the Group Administration page in the Group Settings section, click the link for host access.
On the Host Access page, select or deselect the settings you want to configure.
Click Save Settings.
Note: When creating new groups, the new groups will inherit the rights from the company (top-level domain). Changing rights for a group will reset the rights for all group users. When creating new subgroups, the new subgroups will inherit rights from the group. Changing rights for a subgroup will reset the rights for all subgroup users. Moving the users of a subgroup to another group will reset the rights to those of the new group.
The authentication method section enables you to set requirements for use of One-Time Passwords or RADIUS Integration.
Requiring use of One-Time Passwords will force users to generate a list of One-Time Passwords and enter a One-Time Password after their access code each time they connect to a host PC.
Use of RADIUS will require that your organization already have RADIUS security system with RADIUS server support installed and operational. Requiring use of RADIUS will also require configuration on users’ host PCs to ensure authentication between host PC and RADIUS systems. Use of One-Time Passwords will force users to enter their RADIUS PASSCODE (PIN and tokencode) after the host PC access code each time the connect to a host PC.
Note: RADIUS and One-Time Passwords is not available for PCs with the Shared Access feature.
Note: RADIUS Integration is only available with the purchase of GoToMyPC Corporate Plus. GoToMyPC Corporate officially supports RSA SecurID as a third-party provider of an industry-recognized two-factor authentication method. Other third-party providers may integrate but have not been tested.
To
set authentication method requirements for a group or subgroup:
Click the Manage Groups link in the left navigation bar.
For groups: Click the name of the group.
For subgroups: Click on the arrow to the left of the group to view its subgroups, then click the name of the subgroup.
On the Group Administration page in the Group Settings section, click the link for Authentication Method.
On the Authentication Method page, select or deselect the method you want to require.
Note: To enable RADIUS from the host PC, select the check box to “Show RADIUS configuration in GoToMyPC preferences.” Once the host PC has been configured, you can return to the Administration Center and deselect this feature so users cannot change settings. Disabling RADIUS in the Administration Center does not disable the feature at a user’s host PC. Users will still need to manually disable RADIUS from their Preferences Menu Authentication tab.
Click Save Settings.
For more information on RADIUS integration see Configuring GoToMyPC Corporate with RADIUS
With the hours of access settings, you can determine when your users are able to use GoToMyPC Corporate to access their host PCs.
To
set hours of access for a group or subgroup:
Click the Manage Groups link in the left navigation bar.
For groups: Click the name of the group.
For subgroups: Click on the arrow to the left of the group to view its subgroups, then click the name of the subgroup.
On the Group Administration page in the Group Settings section, click the link for Hours of Access.
On the Hours of Access page, configure the hours of access for users.
Click Save Settings.
Note: When creating new groups, the new groups will inherit the rights from the company (top-level domain). Changing rights for a group will reset the rights for all group users. When creating new subgroups, the new subgroups will inherit rights from the group. Changing rights for a subgroup will reset the rights for all subgroup users. Moving the users of a subgroup to another group will reset the rights to those of the new group.
Requiring host and client authorization will mean that your users will have to provide you with computer-specific information for host PCs and/or client PCs before they will be able to use GoToMyPC Corporate with those computers. Host and client authorization is not available for PCs with the Shared Access feature.
To
set host and client authorization requirements for a group or subgroup:
Click the Manage Groups link in the left navigation bar.
For groups: Click the name of the group.
For subgroups: Click on the arrow to the left of the group to view its subgroups, then click the name of the subgroup.
On the Group Administration page in the “Group Settings” section, click the link for host and client PC Authorization.
On the Host and Client PC Authorization page, use the check-box options to select the PC (host and/or client) you want to require authorization.
Click Save Settings.
To authorize a host
or client PC:
Please see the Authorize a Host PC or Client PC section.
Note: If you require host or client authorization, your user will have to convey to you (via email or phone) the respective computer’s MAC address and C: Drive serial number. Your user will be provided with that information when he/she sets up the host PC or attempts to use a non-authorized client PC. You will then have to enter that information into the user’s PC file in your GoToMyPC Corporate Administration Center before the user can use that computer with GoToMyPC.