Security Tips

GoToMyPC provides stringent built-in security features so that you can confidently access your PC from anywhere. For added security, here are a few things you can do.

1. Keep Your Password and Access Code Secure

• Maintaining password security is the best way to protect your GoToMyPC account and host PC. Don’t share your password with anyone, and change your password regularly. You can change your access code from your host PC by right-clicking the system tray icon and selecting Change Access Code.

• GoToMyPC Corporate requires that your passwords have at least eight characters that include letters and numbers. When choosing your passwords, do not use common or easily guessed words. For the highest level of security, your account password and host PC access code should be different.

• When using shared or public computers, exercise special care by not using GoToMyPC Remember Me feature to log in automatically. Additionally, you should not use your Web browser’s "auto complete" feature.

• Use the One-Time Passwords feature for additional protection when traveling and using public terminals.

2. Protect Your Host PC When Remotely Connected

• Use the Blank Host PC Screen feature to prevent someone at your host PC from viewing your activity (most configurations).

• Use the Lock Host Keyboard and Mouse feature to prevent others from using your host PC mouse and keyboard when you are remotely connected (this option available for most operating systems).

3. Use Safety Features When Inviting Guests

• You choose the expiration period for each invitation so you know when to be available when your guest arrives. The invitation expires if the guest does not connect to your host PC within your designated period. Because the invitation automatically expires, your guest cannot attempt to connect when you are away from your computer.

• You choose the level of access to grant your invited guests. To limit a guest’s access to your computer, grant view-only control. Alternatively, you can allow full control of your keyboard and mouse.

4. Completely Disconnect

• Make sure to completely disconnect when you are finished by closing the Viewer and logging out of the GoToMyPC Web site.

• Be certain that you do not leave the client computer while you are remotely connected to your host PC.

• When you log out, remember that if you do not close the programs you were last working on, they will remain visible the next time you access your host PC. Make sure to close any sensitive documents or programs before you disconnect.

• You can have GoToMyPC automatically lock your host PC when you end your session. This prevents someone at your host PC from using your computer after you have disconnected. Enable this feature from the Security tab of GoToMyPC Preferences.

Note: Although GoToMyPC has built-in protection features, by far the best protection is simply not to give out or compromise your user name, password or computer access code!