Set up a Host PC

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Before you can access your PC remotely, you first need to create your account (first-time users only), install the GoToMyPC software and leave the PC accessible. To do this, you will need to be at the PC you want to access remotely and have the email address and password you used to register.

Note: To enable all features and functionality, GoToMyPC needs to be installed with Administrator Rights. Therefore, Corporate and Pro users should  contact their administrator for assistance. In some instances, your administrator may install GoToMyPC Corporate for you using a remote installation process.

 

Create Your Account (first-time users)

To create a personal GoToMyPC account

  1. New GoToMyPC users can sign up for service at www.gotomypc.com.

  2. Select the Free Trial or Buy Now link on the upper left side of the page.

  3. Enter your name and email information and then click Continue.

  4. Create a new account password with at least 8 characters using both letters and numbers and then click Continue.

  5. Enter your billing information and then click Get Free Trial or Buy Now.

  6. If you are sitting at the computer you wish to access from anywhere, then click Yes, Install GoToMyPC.  Please continue with the Step Two – Install the software instructions.

If you are not, then go to the PC you wish to install GoToMyPC on and continue with the Step One – Download the software instructions.

 

To create a GoToMyPC Corporate or Pro account

  1. In most cases, you will receive an email invitation from your company administrator to set up your GoToMyPC Corporate or Pro account. Go to your email account and open the email titled Set Up GoToMyPC….

  2. Click the link in the email to activate your account (first link in email). A new browser window opens and prompts you to create your account.

  3. Enter your first and last name, create and confirm your account password and then click Submit.

  4. If you are sitting at the computer you wish to access from anywhere, then click Install GoToMyPC. Please continue with the Step Two – Install the software instructions.

If you are not, then go to the PC you wish to install GoToMyPC on and continue with the Step One – Download the software instructions.

 

Set Up a Host PC

To set up a host PC for remote access

 

Step One - Download the software

  1. Be sure you are at the PC you will want to access remotely; this will be the host PC.

  2. Open a browser window and go to www.gotomypc.com.

  3. Enter your email address and account password and click the Log In button.

  4. First-time users, or users without any PCs set up, click the Install GoToMyPC button.

Returning users who have more than one license can add additional host PCs from this screen.

  1. Click Yes or Grant from the Warning – Security screen to begin downloading the GoToMyPC software.

 

Step Two - Install the software

  1. Click Next to begin installation.

  2. Select "Yes, I want to restart my computer now" if you intend to use the Fast User Switching feature during this session and click Finish.

Note: If you are using security or firewall software, you must permanently allow GoToMyPC to connect to the Internet. See Using GoToMyPC with Firewalls for more information.

Note: If you are a GoToMyPC Corporate user in an environment that requires authentication to access the Internet, you will be prompted to enter your GoToMyPC Corporate account log in information during setup. Please contact your administrator for further details.

  1. When prompted, enter your email address and account password (these are the same that you used to log in to the GoToMyPC Web site) and click OK.

  1. When prompted, enter a computer Nickname for the host PC; if needed, select the Account to which this computer should belong. Give the computer an Access Code, confirm the Access Code and click OK.

Note: If you forget your access code or wish to change it, you can quickly create a new one from your host PC. Please see  Forgot host PC Access Code for details.

Note: For the highest level of security we recommend that your access code be different from your account password.

  1. The icon will appear in the system tray to let you know that the service is running.