Your Host PC is Offline

What is Offline?

If you log in to your GoToMyPC account and see that the My Computers page is showing that one of your PCs is Offline, then one of three conditions, or a combination of conditions, may exist. The three conditions are:

• The host PC is powered off

• The host PC is not connected to the Internet

• The GoToMyPC host software is not running.

How do I make a PC available?

To make an Offline PC available for remote access, you will need to be at the PC and ensure that the following conditions are met:

• The host PC is turned on

• The host PC is connected to the Internet with a live Internet connection

• The GoToMyPC host PC software is running

To start the GoToMyPC service

• From the taskbar, choose Start, Programs, Citrix and then GoToMyPC

Note: If GoToMyPC is running, you will see the  icon in the system tray.