One-Time Passwords

 

The use of One-Time Passwords (OTPs) offers an additional level of security that can protect you while you are using public terminals that may have keyboard loggers or other keystroke-capture hardware or software. Our One-Time Passwords system ensures that a discovered password is useless to the person who discovers it.

One-Time Passwords are composed of six words, and each six-word combination provides one-time access to a host PC. Password lists are numbered in reverse order from highest to lowest and end in zero.

The use of One-Time Passwords enables you to generate a list of One-Time Passwords that you will be prompted to enter after you enter your access code each time you access your host PC.

Note: Your administrator may require that you use One-Time Passwords. The One-Time Passwords feature cannot be used in conjunction with the Share Access feature.

 

GoToMyPC Security Tutorial

 

To enable One-Time Passwords:

  1. While physically present at the host PC you want to enable for One-Time Passwords, right-click the system tray icon and choose Preferences.

  2. Click the Authentication tab, then click the Enable OTPs button.

  3. On the Generate One-Time Passwords dialog box, select the number of One-Time Passwords to generate (min. of 10, max. of 99) and click OK.

  4. On the Enter Access Code dialog box, enter the access code for the host PC and click OK.

  5. On the Print One-Time-Passwords List dialog box, select the font size to print and click the Print button.

  6. Verify your list of One-Time Passwords has printed and click Close.

  7. On the GoToMyPC Corporate Preferences dialog box, click OK.

You have now enabled use of One-Time Passwords on your host PC and you will be prompted to enter an OTP next time you access your host PC from a client computer.

 

 

 

 To access your Host PC using One-Time Passwords:

  1. Point your Web browser to www.gotomypc.com.

  2. Enter your email address and account password and click Log In.

  3. If prompted, choose the account you want to access and click Go (only applies if you have multiple accounts associated with one email address).

This will load your My Computers page.

  1. To the right of the computer Nickname, click the Connect button.

  2. When prompted, Click Yes or Grant to download the GoToMyPC Viewer.

  3. When prompted, enter the host PC's Access Code and click OK.

  4. When prompted, enter one of your six-word One-Time Passwords and click OK.

  5. The host PC image will appear in the Viewer window.

You are now connected to your host PC and are ready to begin accessing all your files, applications and email as if you were sitting at your PC!

 

 

  To generate a new list of One-Time Passwords:

  1. While physically present at, or connected to, the host PC for which you want to generate a new list of One-Time Passwords, right-click the system tray icon and choose Generate One-Time-Passwords.

  2. On the Generate One-Time Passwords dialog box, select the number of One-Time Passwords to generate (min. of 10, max. of 99) and click OK.

  3. On the Enter Access Code dialog box, enter the access code for the host PC and click OK.

  4. On the Print One-Time-Passwords List dialog box, select the font size to print and click the Print button.

  5. Verify that your list of One-Time Passwords has been printed and click Close.
     

Note: You can generate a new list of One-Time Passwords at any time while still have OTPs available. Should you use all your OTPs before generating a new list, you will have to return to your host PC to generate a new list or to disable One-Time Passwords.

 

 

To disable One-Time Passwords:

  1. While at the host PC for which you want to disable One-Time Passwords, right-click the system tray icon and choose Preferences.

  2. Click the Authentication Tab.

  3. Click the Disable OTPs button.

  4. Click Yes on the warning dialog box that you want to disable One-Time Passwords.

  5. On the Change Access Code dialog box:

  1. On the GoToMyPC Corporate Preferences dialog box click OK.

 

Note: To help protect your security, you will be required to change your access code for your host PC anytime you disable the use of One-Time Passwords.