Remote Printing

 

The Remote Printing feature enables you to print documents that are on your host PC to your local client computer printer. From your client computer, you have the ability to print documents from a host application that may not be installed on the client computer.
 

There are two ways to set up a remote printer:

Note: To simplify the remote-printer setup, we recommend that you configure a printer while connected to your host PC from a client computer.

 

GoToMyPC Features Tutorial

 

GoToMyPC Printer

When you connect to your host PC, the GoToMyPC Printer feature automatically detects the printers available to your client computer. By selecting the GoToMyPC Printer from the Print window, you are directing the print job to your client computer's default printer.

 

To print from the client computer

  1. Open your file and select Print from your application’s File menu.

  2. Verify that the GoToMyPC Printer is selected in the Printer drop-down menu.

  3. Click OK to print to your client computer’s default printer.

 

 To change the local printer that the GoToMyPC Printer will to print to

  1. From the Viewer window menu bar, select File, then Select GoToMyPC Printer.

  2. Select the local printer that you want the GoToMyPC Printer to print to.

  3. Return to the client application and print the document by selecting the GoToMyPC Printer.

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Manually Enable a Printer

If you wish to manually enable a printer and bypass the GoToMyPC Printer, you will be required to first set up the client computer’s printer type on the host PC.

Some printers require a host PC reboot upon setup. This requires the GoToMyPC startup preference to be set to start automatically: Right-click the icon in the system tray of your host PC and select Preferences, then Host. Under Start GoToMyPC, check "Automatically" and select "After startup."

Note: The add printer wizard will not be able to detect the type of printer if you attempt to install the printer from the system tray icon while you are not in session. The process of installing Remote Printing will vary depending upon operating system and access to printer drivers. If you do not have the necessary printer driver on your host PC, you may need to download the driver from the manufacturer’s Web site before you can complete the installation of a remote printer.

 

 

To manually install a printer to the client PC while remotely connected

  1. From the Viewer window, right-click the icon in the system tray and select Preferences.

  2. On the Preferences menu, select the Printing tab.

  3. Click the Add Printer button.

  4. On the Select a Printer to Set Up screen, the drop-down menu will automatically select the default printer (from your Printers folder) installed on your local client computer. If you wish to select another printer, click the drop-down menu and choose the printer you want to set up.

  5. Click OK.

  6. The Add Printer Wizard screen opens. Notice the GoToMyPC Printer Setup Instructions Tips window attached to the left of the Add Printer Wizard screen. Please pay particularly attention to this menu during the setup process; it will provide assistance in setting up a GoToMyPC Corporate printer. Click Next.

  7. On the Local or Network Printer screen, select Local printer. Make sure that Plug and Play auto-detection is NOT selected. Click Next.

  8. On the Select the Printer Port screen, scroll down and select the GoToPort. Click Next.

  9. On the Install Printer Software screen, select the manufacturer and model of your printer. Click Next.

Note: Start by selecting the manufacturer and then select the printer model that is closest to the model you have. If you cannot find a close match, you may need to download the driver from the manufacturer’s Web site. Once you have downloaded the driver (be sure it is the correct driver for your host PC operating system), click the Have Disk button, browse to where you downloaded the driver, select the driver and click OK.

  1. On the name your printer page, enter the name for this printer. We recommend that you keep the "GoToMyPC" preface to the printer name to help you identify the printer in the future. Select No if asked to set this printer as the default printer. Click Next.

  2. On the Printer Sharing screen, select Do not share this printer. Click Next.

  3. On the Print Test screen, select Yes if you are remotely connected; select No if not. Click Next.

  4. Click Finish.

Note: If your host PC operating system is Windows 2000, XP or Vista and you wish to manually enable a printer, please ensure that you have administrator rights when you upgrade/install GoToMyPC.